Terms & Conditions


The Website (www.PetenCare.in) together with the Affiliated Stores are owned and operated by Agro Food Industries. You acknowledge that by accessing and using the Website you agree to be bound by the following terms and conditions (Terms). Please read these Terms carefully. If you do not wish to accept these Terms, please refrain from using the Website (www.PetenCare.in).

We reserve the right to change these Terms and Conditions at any time as and when deemed necessary. By continuing to use the Website and Affiliated Websites, you agree to be bound by the amended terms of use.

  1. Intellectual Property

You acknowledge that any content displayed or made available through the Website is our exclusive property or used and /or displayed by us with the express permission of the owner. No Content may be reproduced, published or transmitted without our prior written consent. Infringement of Copyright, trade mark or any other intellectual property right may result in civil and/or criminal penalties.

“Pet en Care” are our trade marks. All rights in respect of these trademarks are hereby expressly reserved. Unless otherwise indicated, all other trademarks appearing on the Website are the property of their respective owners.

  1. Law
    These Terms and Conditions are governed by and will be construed in accordance with the laws of Australia and you submit to the jurisdiction of the courts of Australia.
  2. Contact
    If you have any questions or concerns in relation to the Website, Affiliated Websites or these Terms please Contact Us.

-Security Policy.

Pet en Care Pet Store has a policy to operate a professional, user friendly online business as well as multiple stores offering the highest levels of security to our customers in a confidential manner.

We are committed to preserving your privacy and maintaining a secure environment for you to shop online with us.

Pet en Care Pet Store does not have access to any of your credit card details nor are they retained by us in any way. We simply get a ‘pass’ or ‘fail’ when your card has been processed.


Our shopping cart software may  make use of cookies in order to create and maintain your shopping cart during a session. These pieces of information stored on visitor’s hard drives are used purely as a service tool to enhance the shopping experience on our site. There is no link of these cookies with any sensitive information, and in no way does the usage of cookies compromise your security or privacy.

– Copyright.

The copyright in the material available on this site is unless otherwise specifically stated, the property of the Pet en Care Pet Store. The consent of the Pet en Care Pet Store is required before this material or any part of it may be copied or adapted in any form or made available to the public by any method and any such consent is conditional upon appropriate acknowledgement being given of Pet en Care Pet Store rights.

  • All information displayed, transmitted or carried on Pet en Care.com (Agro Food Industries.) is protected by copyright and other intellectual property laws.


  • This site is subject to change from time to time while Pet en Care Pet Store attempts to assure the correctness and timeliness of all material posted on the site, it takes no responsibility for errors or omissions which may be the result of technical causes, or otherwise. Pet en Care Pet Store specifically disclaims all responsibility for damage or loss arising as a result of use of information provided herein.
  • Pet en Care Pet Store maintains the right to delete or modify any information on this site without prior notice.
  • This site is designed, updated and maintained independently by Pet en Care.com (Agro Food Industries.). The content is owned by Pet en Care.com (Agro Food Industries.). You are in no way authorised or entitled to modify/alter, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.
  • Disclaims any and all warranties or conditions, expressed or implied. We consider ourselves and intend to be subject to the jurisdiction only of the courts of New Delhi, India.
  • Pet en Care Pet Store reserves its right to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.

-Privacy Policy.

  • In accordance with data protection legislation we do not share, sell, distribute or in any way disclose your information with any third parties, other than when order details are processed as part of the order fulfilment.
  • All information we do gather from our customers when setting up an account with us i.e. name, address, contact number, e-mail is used solely as a way for us to communicate and process your orders efficiently. Occasionally we may use this information to send or inform you of special offers, sales or promotional products. We will not do this on a scale that will be a nuisance to our customers.
  • Pet en Care Pet Store deeply values the privacy of information relating to its associates. We do not use or disclose information about your individual visits to our website or any personal information that you may provide us, such as your name, address, email address or telephone number, to any outside sources.
  • By accessing/ using our Website (PetenCare.in) you agree that you will not copy our pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission.
  • By accessing/ using our Website (PetenCare.in) you agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site.
  • Agro Food Industries. (www.PetenCare.inWill not use information about you without your prior permission and will provide the means for you to manage and control the information that you have provided.
  • Agro Food Industries. (PetenCare.in) does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.

-Guarantee/ Warranty.

If your order arrives damaged due to shipping we will replace it subject to our returns policy.

All Guarantee issues will be handled by Pet en Care Pet Store only and not the original manufacturer.

The customer is responsible for the cost of shipping goods to us under the guarantee.

Keep your web order and this will be proof of purchase for the purchased item and we will honour all manufactures warranty’s. The guarantee is in place to cover any problems with the purchased items that may arise through normal use. It will not cover any problems that are caused as a result of removal, improper use, abnormal operation by the buyer, or any other misuse or mistreatment of goods.

  • PetenCare.in is not giving warranty/guarantee on any product appearing on the site. Pet en Care.com will not be liable for Guarantee or warranty which might be available on any product and for such kind of claims, customers will have to directly contact the manufacturer for claiming that guarantee or warranty.
  • You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of Pet en Care.com Online and your purchase of the items on Pet en Care.com Online.
  • The information, material and content provided in the Site may be updated/ changed/ modified at any time without prior notice.


We reserve the right to test or assess any product returned to us in order to determine whether a breach of warranty has occurred.

Any direct, indirect, incidental, special or consequential damages as a result of use or misuse of the website will not be the responsibility of Agro Food Industries. Agro Food Industries. will also not be liable for the costs resulting in further purchases as a result of the initial purchase, the cost of obtaining substitute products. In addition to these, messages received, transactions entered through the website or as a result of unauthorised access to your information contained on this website will be in no way the responsibility of Agro Food Industries.

Where a prevailing Law suggests any term, condition or warranty in the Terms and Conditions and does not allow for provisions in a contract for exclusion of liability, the liability of Agro Food Industries. will be limited. If the breach relates to a good purchased Agro Food Industries. may choose to replace the goods or supply the equivalent goods, repair the goods, pay the cost of replacing the goods or of acquiring equivalent goods or payment of the repair costs for the goods. If the breach relates to services provides Agro Food Industries. may choose to supply the services again or pay the cost of having the service supplied again.

You agree and acknowledge that where the Website or Affiliated Websites sets out Third Party Information, then this Third Party Information is being made available by us as a free service. While we will not knowingly provide incorrect information we may not be able to verify all Third Party Information on the Website or Affiliated Website, and therefore you should not solely rely on it without first making your own enquiries. We do not guarantee or certify the accuracy/ reliability of any Third Party Information. Any reliance on the information is at your own risk.

  • The articles along with other similar content is for informational purposes only and is not intended to provide specific advice for you, and should not be relied upon in that regard.
  • You should not use the information contained on this site for diagnosing, treating, curing or preventing a health problem or prescribing a medication.
  • You should carefully read all information provided by the manufacturers of the product on or in the product packaging and labels before using any of the product. Always consult your own physician for advice and treatment.
  • All prices displayed on www.PetenCare.in are quoted in Indian Rupees. Pet en Care.com may restrict delivery to addresses within India.
  • Images of Products which are available for sale on Pet en Care.com will not be always exactly the same as they are appearing on the site, these images will give you only an idea about the packaging of the product.
  • PetenCare.in reserves its right, without prior notice, to discontinue or change the  specifications and/or the prices of products and services offered on Pet en Care.com without incurring any obligation to you.
  • In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, www.PetenCare.in shall have the right to refuse or cancel any order/s placed for the product which has inadvertently been listed at an incorrect price, regardless of whether the order has been confirmed and your credit card charged.
  • Pet en Care.com reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Pet en Care.com, for any reason.

Pet en Care.com (Agro Food Industries.)  reserves the right to change these Terms at any time, effective immediately upon posting on the site.


The information contained in this website and application is believed to be accurate and current. However, it is provided in good faith on an “as is” basis. References to ‘website’ include the following (as appropriate): https://www.PetenCare.in, or any other site, services (including web-services), software, application or media managed by Agro Food Industries. Your use of the Pet en Care website constitutes your acceptance of these Terms & Conditions.

Pet en Care Pet Store provides no warranty, express or implied, as to the accuracy, timeliness, completeness or fitness for any purpose of any information contained in this Web site.The use of this Web site is at the consumer’s sole risk. Pet en Care Pet Store shall have no liability for any loss or damage arising out of negligence or otherwise howsoever as a result of use of or reliance on the information on this site. These disclaimers and exclusions shall be governed by and construed in accordance with the prevailing laws.

No representation or warranty as to the reliability, accuracy or completeness of the information contained on this website is made by Agro Food Industries. or directors, officers or employees. In addition to this they do not accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information in this website. The Photographic Illustrations/ depiction, and its packaging are only a representation of the products advertised, variations may occur from store to store. All products were available at time of publication, Agro Food Industries. will not be in any way responsible for the lack of stock due to manufacturer/ supplier problems. Agro Food Industries.  (www.PetenCare.in) reserves its right to limit purchases to normal retail quantities.


Any order placed with Agro Food Industries. using the online store website www.PetenCare.in is an offer by you to purchase a particular product for the specified price (including the delivery, tax and other charges) at the time of the order and under these Terms and Conditions.Agro Food Industries. retains the right to reject your offer of purchase for any reason. These may include but will not be limited to the unavailability of any product, error in your order, or an error in the product description, error in price or purchasing items in a bulk quantity that Agro Food Industries. may deem to be intended for commercial on-sale. Agro Food Industries. will confirm your order within 2 business days of your order request.


At www.PetenCare.in, we are committed to offering our customers convenience, service and product availability at competitive prices, whether at your local Pet en Care store or online at www.PetenCare.in

Product availability and pricing of some products may vary between your local Pet en Care store and www.PetenCare.in, due to varying customer offers. From time to time www.PetenCare.in may run ‘online only’ offers which may vary from your local Pet en Care store advertising.

Prices displayed online are subject to availability and may change at any time.

The said Terms & conditions do not affect your statutory rights.

If you access or use this website, you accept and agree to be bound by and comply with the following terms and conditions.